What We Do

Our passion for community engagement drives us to simplify the member and provider engagement continuum.

Our Payer Services

Healthcierge helps healthcare organizations achieve their goals by enhancing and facilitating engagement solutions.

Revenue Maximization

Strong quality measures are essential to both your business and your members’ health. We deliver results, whether it’s improving your Star ratings through HEDIS gap closures or CAHPS and HOS surveys.

Manage Medical Cost

Engaging members with chronic conditions or serious health needs is hard. We know how to get hesitant members to say yes to join and to make the lifestyle changes needed to be healthy.

Increase & Retain Membership

By engaging members at the right time with the right message while focusing on retention efforts.

Choose the perfect SOLUTIONS

We offer a solution suite built on proven tactics for health plans that want to engage their members and providers to improve health outcomes or to increase compliance with various programs.

MEMBER FACING

  • HEDIS/Stars Improvement Efforts
  • Clinical Program Engagement
  • Medication Adherence
  • Post-Discharge Management
  • Standardized Screening and Assessment
  • Welcome calls and member onboarding
  • Rewards & Incentive program engagement
  • CAHPS/HOS improvement
  • Member Retention
  • Covid-19 Response Efforts

PROVIDER FACING

  • Provider Data Validation
  • Transition-of-Care Support
  • Provider Satisfaction improvement
  • Referrals Request
  • Test Results Follow Up
  • PCP/Specialist Engagement
  • Provider Engagement
  • Quality Improvement Initiatives
  • Covid-19 Response Efforts
  • Other Provider Projects

Healthcierge uses a leading health-related behavioral economics consulting firm to validate all of our scripts and messages. By meeting people where they are, we deliver sustained engagement and behavior change for clients